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== Company Background and Approach ==  

== Company Background and Approach ==  

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[http://www.customerserviceguru.co.uk/ Customer Service Guru] was founded in December of 2013 in Lancashire, UK by customer service expert and website content marketer Sophia Wright. Still headquartered on home turf under the leadership of Dan Goss, it continues to strive towards a better future for customer service.<br>

[http://www.customerserviceguru.co.uk/ Customer Service Guru] was founded in December of 2013 in Lancashire, UK by customer service expert and website content marketer Sophia Wright. Still headquartered on home turf under the leadership of Dan Goss, it continues to strive towards a better future for customer service.<br><br>

The site’s goal is simple: the importance of customer service to both business and the consumer is enormous, so Customer Service Guru exists to ensure both the business owners and the customer know as much as they want to about it. From how to alter a standard customer service set-up for best customer satisfaction to ‘how to complain and get results’, Customer Service Guru sets out to inform, illuminate and entertain.<br><br>

The site’s goal is simple: the importance of customer service to both business and the consumer is enormous, so Customer Service Guru exists to ensure both the business owners and the customer know as much as they want to about it. From how to alter a standard customer service set-up for best customer satisfaction to ‘how to complain and get results’, Customer Service Guru sets out to inform, illuminate and entertain.<br><br>