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Revision as of 10:01, 23 October 2015
, 10:01, 23 October 2015→Company Background and Approach
== Company Background and Approach ==
== Company Background and Approach ==
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[http://www.customerserviceguru.co.uk/ Customer Service Guru] was founded in December of 2013 in Lancashire, UK by customer service expert and website content marketer Sophia Wright. Still headquartered on home turf under the leadership of Dan Goss, it continues to strive towards a better future for customer service.<br>
The site’s goal is simple: the importance of customer service to both business and the consumer is enormous, so Customer Service Guru exists to ensure both the business owners and the customer know as much as they want to about it. From how to alter a standard customer service set-up for best customer satisfaction to ‘how to complain and get results’, Customer Service Guru sets out to inform, illuminate and entertain.<br><br>
The site’s goal is simple: the importance of customer service to both business and the consumer is enormous, so Customer Service Guru exists to ensure both the business owners and the customer know as much as they want to about it. From how to alter a standard customer service set-up for best customer satisfaction to ‘how to complain and get results’, Customer Service Guru sets out to inform, illuminate and entertain.<br><br>
== Association with Customer Service Gurus ==
== Association with Customer Service Gurus ==
The site gets its name from its close association with a group of Customer Service and Customer Experience experts (or “Gurus”) who regularly work with the site to provide the best of their knowledge on business, customer relations, and marketing.<br><br>
The site gets its name from its close association with a group of Customer Service and Customer Experience experts (or “Gurus”) who regularly work with the site to provide the best of their knowledge on business, customer relations, and marketing.<br><br>
