MyWikiBiz, Author Your Legacy — Monday February 17, 2025
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, 21:03, 8 March 2010
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− | '''nGenera CIM''' nGenera Customer Interaction Management (CIM) is the global leader in next-generation customer experience software solutions. nGenera CIM is headquartered in Bellevue, Washington with international offices located in London and Germany.
| + | '''nGenera Customer Interaction Management (CIM)''' is the global leader in next-generation customer experience software solutions. nGenera CIM is headquartered in Bellevue, Washington with international offices located in London and Germany. |
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| Since its inception in 1994 nGenera CIM has been empowering companies to provide exceptional customer service experiences. | | Since its inception in 1994 nGenera CIM has been empowering companies to provide exceptional customer service experiences. |
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| In 2009, Talisma CIM is officially rebranded to nGenera Customer Interaction Management; the CIM suite is rebranded to nGen Knowledgebase, nGen Chat, nGen Email, nGen Phone, nGen Answer and nGen Click to Call. | | In 2009, Talisma CIM is officially rebranded to nGenera Customer Interaction Management; the CIM suite is rebranded to nGen Knowledgebase, nGen Chat, nGen Email, nGen Phone, nGen Answer and nGen Click to Call. |
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| + | == Products == |
| + | '''nGen CIM Suite''' |
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| + | '''nGen Knowledgebase''' |
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| + | '''nGen Chat Reactive''' |
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| + | '''nGen Chat Proactive''' |
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| + | '''nGen Social Media''' |
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| + | '''nGen Click to Call''' |
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| + | '''nGen Phone''' |
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| + | '''nGen Email''' |
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| + | '''nGen CoBrowse''' |
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| + | '''nGen Community''' |
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| + | '''nGen Answer''' |
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| ==Photo gallery== | | ==Photo gallery== |