|Slogan||Say hello to free directory assistance.|
|Headquarters||Template:Country data US [[City:=Bedford|Bedford]], [[State_Name:=Massachusetts|Massachusetts]], [[Country_Name:=United States|USA]]|
|Key people||[[Key_Person1:=Scott Kliger|Scott Kliger]], CEO|
John Roswech, President
Brian Roberts, CFO
1-800-FREE411 is an American service offering free directory assistance.
Consumers dial 1-800-FREE411 (1-800-373-3411) from any phone in the United States to use the toll-free service, which allows callers to obtain any residential, business, or government phone number for no charge. Customers who do not use a free service typically pay $1 to $2 to place each 411 call. Sponsors cover the service cost by playing short advertising messages, about 12 seconds long, during the call. A consumer using the service to find a number could hear targeted ads or general (branding) ads. Consumers may choose to have driving directions texted to them following a call.
1-800-FREE-411 runs on voice automation technology provided by Nuance Communications. 
The parent corporation, Jingle, was formed in 2005, and by the spring of 2008 had, according to TechCrunch, "captured a six percent market share of directory assistance calls."  According to Investors Business Daily, Jingle Networks receives about 20 million calls per month.  Since the company's launch, Jingle has amassed a base of 130,000 paying advertisers. 
On October 23 2006, Jingle Networks announced that it raised $30 million in third round financing from Goldman Sachs and Hearst Corporation. On June 25, 2008, TechCrunch announced that Jingle had reached per-call profitability. 
- ^ http://www.speechtechmag.com/Articles/?ArticleID=37348
- ^ Template:Cite news Article reprinted on kelseygroup.com.
- ^ http://www.free411.com/about/privacy
- ^ http://www.techcrunch.com/2008/05/21/on-the-road-to-an-ipo-jingle-networks-prepares-to-launch-a-voice-ad-network/
- ^ http://www.investors.com/ibdarchives/ArtShow.asp?atn=285184279999594&sy=&kw=google,_s%7C_microsoft_s%7C_look_s%7C_to_s%7C_connect&ps=76&ac=
- ^ http://www.free411.com/about/pressreleases/p20080626
- ^ http://www.techcrunch.com/2008/06/25/jingle-networks-proves-their-free-business-model-works/
- "Free 411" at Snopes.com: Urban Legends Reference Pages.
- "Alex," "Free directory assistance at 1800free411" at WhatIs.Blogs.TechTarget.com, 16 Apr 2007.
- Scott Davison, "Jingle Networks provides 1-800-FREE411 service to Skype users in the US" at Share.Skype.com, 1 Aug 2007.
- Rebecca Buckman, "Your Listing, and a Word From Our Sponsor" at Wall Street Journal, 20 Apr 2006.
- Micharl Arrington, "1-800-Free-411 has 6% market share of U.S. 411 market" at TechCrunch.com, 15 March 2007.
- "Press release" at Free411.com, 25 April 2007.
- Paul Davidson, "Free 411 service goes after rivals for license fees" at USA Today," 14 June 2007.
- "Press release at Free411.com, 23 October 2007.
- Michael Arrington, "Jingle Networks has now raised over $60 million" at TechCrunch.com, 23 October 2007.