Difference between revisions of "Directory:1-800-FREE411"

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1-800-FREE411
SloganSay hello to free directory assistance.
Type [[Company_Type:=Private|Private]]
Founded [[Year_Started:=2005|2005]]
Headquarters Template:Country data US [[City:=Bedford|Bedford]], [[State_Name:=Massachusetts|Massachusetts]], [[Country_Name:=United States|USA]]
Key people[[Key_Person1:=Scott Kliger|Scott Kliger]], CEO
John Roswech, President
Brian Roberts, CFO
IndustryTelecommunications
Products1-800-FREE411
Contact {{{contact}}}
Reference {{{reference}}}


1-800-FREE411 is an American service offering free directory assistance.

Callers dial 1-800-FREE411 (1-800-373-3411) from any phone in the United States to use the toll-free service, which allows them to obtain residential, business, or government phone numbers. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request. Each ad is typically about ten seconds long.

Callers can also have driving directions sent to their cell phones via text message. These directions are available between any addresses or intersections in the United States, but will work only with cell phones.[1]

1-800-FREE-411 runs on voice automation technology provided by Nuance Communications. [2]

Jingle Networks aims at attracting customers away from an existing fee-based market. The Wall Street Journal described it as "inspired by the business model of Google".[3]


Corporate overview

The parent corporation, Jingle Networks, was formed in 2005, and by the spring of 2008 had, according to TechCrunch, "captured a six percent market share of directory assistance calls." [4] According to Investors Business Daily, Jingle Networks receives about 20 million calls per month. [5]

On October 23 2006, Jingle Networks announced that it raised $30 million in third round financing from Goldman Sachs and Hearst Corporation. Also on that date, Jingle Network's CEO volunteered on TechCrunch that his company was losing on average 5 cents for every call they processed.[6] On[June 25, 2008, TechCrunch announced that Jingle had reached per-call profitability. [7]

References

Further reading