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'''nGenera CIM''' nGenera Customer Interaction Management (CIM) is the global leader in next-generation customer experience software solutions. nGenera CIM is headquartered in Bellevue, Washington with international offices located in London and Germany.
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'''nGenera Customer Interaction Management (CIM)''' is the global leader in next-generation customer experience software solutions. nGenera CIM is headquartered in Bellevue, Washington with international offices located in London and Germany.
    
Since its inception in 1994 nGenera CIM has been empowering companies to provide exceptional customer service experiences.  
 
Since its inception in 1994 nGenera CIM has been empowering companies to provide exceptional customer service experiences.  
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In 2009, Talisma CIM is officially rebranded to nGenera Customer Interaction Management; the CIM suite is rebranded to nGen Knowledgebase, nGen Chat, nGen Email, nGen Phone, nGen Answer and nGen Click to Call.   
 
In 2009, Talisma CIM is officially rebranded to nGenera Customer Interaction Management; the CIM suite is rebranded to nGen Knowledgebase, nGen Chat, nGen Email, nGen Phone, nGen Answer and nGen Click to Call.   
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== Products ==
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'''nGen CIM Suite'''
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'''nGen Knowledgebase'''
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'''nGen Chat Reactive'''
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'''nGen Chat Proactive'''
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'''nGen Social Media'''
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'''nGen Click to Call'''
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'''nGen Phone'''
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'''nGen Email'''
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'''nGen CoBrowse'''
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'''nGen Community'''
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'''nGen Answer'''
    
==Photo gallery==
 
==Photo gallery==
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