Organizations need to prepare themselves to address people-centered issues regarding commitment right from the top management. As the recent quality management standards ISO 9001 and ISO 9004 focus more on people-centric organizations, there is a renewed thrust on HR issues, particularly on training. | Organizations need to prepare themselves to address people-centered issues regarding commitment right from the top management. As the recent quality management standards ISO 9001 and ISO 9004 focus more on people-centric organizations, there is a renewed thrust on HR issues, particularly on training. |