Changes

Let's turn this around and do what Henry Ford did when he inaugurated the "Five dollar day," which was an unprecedented  upgrading of the value of a factory job. By raising the stakes for quality phone folks, we just may be able to entice them to deliver what we need: first class appointments and sales!

Let's turn this around and do what Henry Ford did when he inaugurated the "Five dollar day," which was an unprecedented  upgrading of the value of a factory job. By raising the stakes for quality phone folks, we just may be able to entice them to deliver what we need: first class appointments and sales!

 

Best-selling author of 12 books and more than 1,000 articles, Dr. Gary S. Goodman is considered "The Gold Standard" in negotiation, sales development, customer service, and telephone effectiveness. Top-rated as a speaker, seminar leader, and consultant, his clients extend across the globe and the organizational spectrum, from the Fortune 1000 to small businesses. He can be reached at: gary@customersatisfaction.com.

Best-selling author of 12 books and more than 1,000 articles, Dr. Gary S. Goodman is considered "The Gold Standard" in negotiation, sales development, customer service, and telephone effectiveness. Top-rated as a speaker, seminar leader, and consultant, his clients extend across the globe and the organizational spectrum, from the Fortune 1000 to small businesses. He can be reached at: gary@customersatisfaction.com.