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== Core Services ==
== Core Services ==
As a Technology Service Provider we facilitate personalized solutions in Telecommunications, Internet, DataNetworks and Computing. As a next generation phone company we deliver reliable access, superior service and skilled support. From assessment to completion, TekSmart purports solid management of any technology endeavor. Whatever you Information Technology (IT) needs may be, you can count on our expertise.
As a Technology Service Provider we facilitate personalized solutions in Telecommunications, Internet, DataNetworks and Computing. As a next generation phone company we deliver reliable access, superior service and skilled support. From assessment to completion, TekSmart purports solid management of any technology endeavor. Whatever you Information Technology (IT) needs may be, you can count on our expertise.
In a nutshell, TekSmart offers integrated value added Information Technology services.
In a nutshell, TekSmart offers integrated value added Information Technology services.
Telecom | Internet | DataNets | Computing | Support | Counsel
Telecom | Internet | DataNets | Computing | Support | Counsel
== Value Added Services ==
We manage all aspect of IT services, yet our solutions are also enhanced by our value added services. Our belief is not in just selling a service or product. We believe in a consultative approach that embellishes the business relationship beyond the basics. Our commitment to innovation gives us the edge in offering "best in class" value added, while our resolve to meet your needs provide "exclusive" availability of value added services.
Value added service is an element of our differential competitive factor.
• Customized Service
We focus in understanding your special needs, and formulate specific custom solutions.
Our competitors concept of One-Size-Fits-All is not adequate in our perspective
• Personalized Service
We designate a dedicated consultant to your account, who is accountable to your satisfaction.
Our competitors offer disingenuous reps who have no vested interest to your concerns.
• Localized Service
We live and work in your community, thus providing vicinity support to your needs
Our competitors to increase their profitability offer distant inbound calling centers.
• Dependable Service
Solid dependability in our technology and infrastructure is second to none.
Partnering redundancies in our industry deliver "always on" service.
• Quality Networks
DHIGS (Digital Hybrid Infrastructure Generation Systems) provides quality network access worldwide.
Adherence to industry collaboration standards assure reliability and advance network services.
• Technologists On-Demand [TOD]
Your keen allies serving as worthy business strategists. Got issues? We got a solution.
As an "exclusive" first in its class. Competitors don't offer this service.
• Industry Insights
We keep the pulse on technology advances and its corresponding applicability to business.
It is our "raison d'être" to stay ahead of the competition, more importantly to serve you better.
• Proactive Analyses
Our focused attention to processes proactively alerts issues of contention or consideration
When our lethargic competition is awaking, we are ready to execute.
• Service Simplicity
Our minimal logistics with advanced user interface bring seamless order to techno complexities.
Our simplicity in Service and Support is the envy of our competitors.
• Progressive Innovation
Our innovative ethos guides us to progressive nirvana—channelled to our clients.
Pioneering the future now as we innovate, while competitors try to emulate.
• Creative Solutions
What others see as impossible, we perceive as possible, since multiple options exist on every situation.
By challenging our intellect, you yield practical results. Most competitors can't think outside the box.
• Cogent Commitments
Our management is inspired by confidence in everything with do for you.
We understand that time is money, hence unlike our competitors we don't waffle, weasel or flake.
• Effectual Knowledge
In a dynamic business world, we provide productive procurement to potential IT inefficiencies.
Our knowledgeable consultants await challenges that astound and amaze our competitors.
• Competitive Pricing
We proffer a value proposition on all our services, since there is more than price that meets the eye.
Savings are compound from outsourcing which is more cost-efficient than in-house management.
• Absolute Privacy
Account access is restricted to non designated personnel or inquiries, thus preventing identity theft.
Unlike our competitors we don't sale or distribute your information with external entities.
• Rigid Security
We don't compromise your tactical edge or processes security under any circumstances.
In an environment of corporate espionage, secure technical and intellectual assets are a must.
• Single Point Of Contact (SPOC)
Your liaison to all technology needs/concerns. Your account manager, advocate and friend. We pioneer this concept. While competitors may try to emulate, they find it difficult to duplicate.
• Consultative Advice
Our solutions driven philosophy allows for true dedication and representation of issues of concern.
We don't sell what you can't use. We inquire, analyze, recommend and execute based on your feedback.
• Outsource Expertise
We specialize in world-class service, logistics and support of Information Technology.
Concentrate on your core competencies and outsource the complexities of IT services to us.
• Immediate Response
We are there when you need us. From fast problem resolution to quick inquiry execution.
Live client care representatives that deviate from automated attendant systems. No On-Hold Limbo.
• Fanatic Flexibility
We understand business cycles and trends, thus we offer unmatched flexibility in services and support.
Unmatched by any competitor, we listen to your concerns and deliver flexibility where you need it.
• Annual ITS TIME Review [IT Services, Tactical Information in Management of Enterprise ]
A tactical to practical analysis of past, present and future information technology services.
As partners in your success we care about your future developments and on how to serve you best.
An "exclusive" First in its class service, not offered by any competitor.
• Strategic Consolidation
As your one-stop shop for all your IT solutions, you strategically consolidate all technology services
Productivity increases when you deal with one vendor who has a vested interest in your satisfaction.
