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− | '''Milson Printing''' is a fictional commercial [[color printing]] company located in [[Directory:Memphis, Tennessee|Memphis]], [[Directory:Tennessee|Tennessee]]. It is one of the twelve largest commercial printers in the Memphis area. | + | '''nGenera CIM''' nGenera Customer Interaction Management (CIM) is the global leader in next-generation customer experience software solutions. nGenera CIM is headquartered in Bellevue, Washington with international offices located in London and Germany. |
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− | One of Milson's clients has recently expanded his reach into entrepreneurial ventures centering on wiki editing and optimization. <ref name="DieWelt">{{cite news|last=Peer|first=Mathias|title=Wikipedia-Artikel, die man kaufen kann|publisher=[[Directory:Die Welt|Die Welt]]|date=2006-08-24|url=http://www.welt.de/data/2006/08/24/1009086.html|accessdate=2007-01-02}}</ref>
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| + | Since its inception in 1994 nGenera CIM has been empowering companies to provide exceptional customer service experiences. |
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| == History == | | == History == |
− | Milson Printing started business in [[1965]] in a small shop on Duval Street in Key West, Florida. As the business expanded, it moved in [[1974]] to a larger facility in town on Caroline Street, and then again moved in [[1998]] to its present location in Memphis, where the owner could be closer to the blues music he so loves.
| + | In 1994, Aditi is founded by former Microsoft executives. Aditi is a product R&D and staffing solutions partner for software organizations and financial services. |
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| + | In 2000, Aditi executives establish Talisma. The company specializes in customer relationship management (CRM) software and establishes offices in Seattle, London, Geneva, Bangalore, Hong Kong, Australia, and Poland. |
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| + | In 2004, Talisma acquires then technology partner Knowledgebase.net. Bringing Knowledgebase R&D, customers, and employees under one roof and offering a robust Customer Interaction Management Suite including Knowledgebase, Email, Chat, Click to Call, and Answer. |
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| + | In 2008, Talisma’s highly successful CRM software for the higher education industry is acquired by Campus Management (www.campusmgmt.com), a company that offers technology solutions to higher education organizations. nGenera CIM is focus exclusively on its CIM offering. |
| + | Talisma is acquired by the nGenera Corporation (www.ngenera.com), an organization that pioneers business solutions for next-generation corporations. |
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| + | In 2009, Talisma CIM is officially rebranded to nGenera Customer Interaction Management; the CIM suite is rebranded to nGen Knowledgebase, nGen Chat, nGen Email, nGen Phone, nGen Answer and nGen Click to Call. |
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| ==Photo gallery== | | ==Photo gallery== |
| <gallery> | | <gallery> |
− | image:Pumpkin_2006.jpg | + | image:ngenera-logo.jpg |
− | image:Lake_Lure_golf_view.jpg | + | image:image1_squidoo.jpg |
| </gallery> | | </gallery> |
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− | ==References==
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| == External links == | | == External links == |
− | *[http://www.milsonprinting.com/ Milson Printing website] | + | *[http://cim.ngenera.com/ nGenera CIM Website] |
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| ===Share this page=== | | ===Share this page=== |