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Heymondo

Heymondo (originally known as Mondo in Spain[1]) is an online travel insurance brokerage based in Barcelona, Spain. Founded in 2017 by Ricard Domenech and David Pérez, the company offers travel-related insurance products, including medical assistance, cancellation,[2] lost luggage, repatriation, and early return, among other travel coverage.

Heymondo
Type S.L. (Limited liability company)
Founded 2017
Headquarters Barcelona, Spain
Area servedUnited States of America and Europe
IndustryOnline business consultancy
ProductsTravel insurance products
Contact WhatsApp (text only): +34 627 283 366
Email: hello@heymondo.com
Reference Heymondo


Heymondo logo

Its headquarters are located in the 22@ district of Barcelona, and it has over 100 employees.[3]

History

The company's co-founders and co-CEOs, Ricard Domenech[4] and David Pérez,[5] previously worked at Zurich Insurance Group. In 2017, they created Mondo,[6] a digital platform specializing in travel insurance that sought to digitize and simplify the purchasing of travel insurance.

One of its main innovations was the development of a travel assistance app[7] that allows users to access medical care and manage incidents during their trips.

In November 2018, the company closed its third investment round, bringing in the international fund Howzat Partners, Banc Sabadell (through BStartup 10), Bankinter, and Cartera de Inversiones CM.[8]

During the first year, the company reached one million euros in sales, a figure that tripled the following year.[9]

The company began its international expansion in 2019, first operating in Italy[10] and later internationally.

During the COVID-19 pandemic in 2020, it strengthened its technology and its mobile app to offer medical assistance abroad[11] 24 hours a day. With the reopening of borders in 2021, travel insurance purchasing grew by 347%[12] compared to the previous year.

In 2022, Heymondo surpassed pre-pandemic levels with revenues of five million euros.[13] One year later, it expanded its presence to France,[14] the US, and Portugal. On March 5, 2024, the company announced its official name change in Spain to Heymondo.[15]

In February 2025, the US fund J.C. Flowers & Co. acquired a majority stake in the company,[16] with the founders remaining at the head of management.

Operations

Heymondo focuses its activity on the sale of online travel insurance, especially geared towards leisure travel.[17]

Besides Spain, the company operates[18] in Italy, France, Portugal, and the United States.[19]

Business model and strategy

Heymondo is a travel insurance brokerage that collaborates with different insurers and medical assistance networks. Its proposition is based on the digital user experience, 24-hour assistance, and the adaptation of rates to different traveler profiles.[20]

In 2025, the company launched an advertising campaign under the slogan “We give you the best coverage, but we don’t make you immortal,” with the goal of connecting with new travelers and strengthening its digital positioning.[21]

During the first half of 2025, Heymondo registered 82% growth in premiums compared to the same period of the previous year.[22]

References

  1. ^ "Nace Mondo, la nueva plataforma digital de gestión de seguros". LaVanguardia. March 06, 2017. Accessed on October 06, 2025.
  2. ^ "Heymondo: el seguro de viaje que se adapta a cada necesidad". El Iberico. September 10, 2025. Accessed on October 06, 2025.
  3. ^ "Heymondo: la insurtech que está revolucionando los seguros desde Barcelona". El Ecosistema Startup. September 09, 2025. Accessed on October 06, 2025.
  4. ^ "Heymondo: viajar sobre seguro". La Vanguardia. April 22, 2025. Accessed on October 06, 2025.
  5. ^ "La tecnológica que hace la vida fácil a los viajeros". La Voz de Galicia. May 18, 2025. Accessed on October 06, 2025.
  6. ^ "Mondo: la empresa que apostó por innovar en los seguros de viaje". Innovaspain. August 02, 2021. Accessed on October 06, 2025.
  7. ^ "APP Mondo: la nueva APP diseñada para los viajeros más exigentes". Europa press. May 21, 2019. Accessed on October 06, 2025.
  8. ^ "Mondo da entrada a Sabadell y Howzat para crecer en B2B". La Vanguardia. November 29, 2018. Accessed on October 06, 2025.
  9. ^ "La tecnológica que hace la vida fácil a los viajeros". La Voz de Galicia. May 18, 2025. Accessed on October 06, 2025.
  10. ^ "Assicurazione viaggio, nasce Heymondo". Insurzine. September 18, 2019. Accessed on October 06, 2025.
  11. ^ "La asistencia médica en el extranjero sigue siendo la cobertura más valorada por los asegurados". Seguro News. July 17, 2025. Accessed on October 06, 2025.
  12. ^ "La contratación de seguros de viaje en Mondo se dispara un 347% durante el primer trimestre". ECD Confidencial Digital. April 28, 2022. Accessed on October 06, 2025.
  13. ^ "Heymondo: la “startup que ha pasado del “lado gris” de los seguros a revolucionar las asistencias de viaje". elPeriódico. September 15, 2025. Accessed on October 06, 2025.
  14. ^ "Heymondo, l’assurance voyage taillée pour l’imprévu". Forbes. July 11, 2025. Accessed on October 06, 2025.
  15. ^ "Mondo cambia a Heymondo", published on March 5, 2024, official YouTube channel of Heymondo. Accessed on October 06, 2025.
  16. ^ "JC Flowers adquiere la mayoría de la correduría online Heymondo". Expansión. February 10, 2025. Accessed on October 06, 2025.
  17. ^ "El 78% de los españoles contrata un seguro de viaje para sus vacaciones". SegurosNews. April 09, 2025. Accessed on October 06, 2025.
  18. ^ "El fondo J.C. Flowers & Co. adquiere una participación mayoritaria de la insurtech española Heymondo". GrupoAseguranza. February 10, 2025. Accessed on October 06, 2025.
  19. ^ "El fondo J.C. Flowers toma una participación mayoritaria de la compañía española de seguros de viaje Heymondo". CincoDías. February 10, 2025. Accessed on October 06, 2025.
  20. ^ "Heymondo: el seguro de viaje que se adapta a cada necesidad". El Ibérico. September 10, 2025. Accessed on October 06, 2025.
  21. ^ "Heymondo recurre al humor para conectar con los nuevos viajeros". Future By Inese. July 29, 2025. Accessed on October 06, 2025.
  22. ^ "La insurtech Heymondo crece un 82% y afianza su modelo centrado en el viajero y en la tecnología". SegurosNews. July 18, 2025. Accessed on October 06, 2025.

External links

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